全程通话录音当400号码接通IVR系统时，即开始录音，在未接通目的码前，客户的按键声音、客户接通前语言反应也被录音，方便企业了解客户的全方面需求，监控所有客服人员与客户的沟通情况、
The whole call recording begins when the 400 number is connected to IVR system. Before the destination number is not connected, the customer's keystrokes and the customer's language response are recorded. It is convenient for enterprises to understand all aspects of customers'needs and monitor the communication between all customer service personnel and customers.